THE IMPACT OF ABUSIVE SUPERVISION ON EMPLOYEEE WORKPLACE DEVIANCE, EMOTIONAL EXAUSTION, AND TURNOVER INTENTION

ABSTRACT
This research work tries to examine the influence of abusive supervision on employee work place deviance behavior, emotional exhaustion and employee turnover. The study uses survey research method. This study is primary in nature, using a questionnaire tool for the data collection. Data is collected from 100 employees of different organizations working in Pakistan (Armed Forces, Health Sector, and telecommunication Sector). Regression and Correlation analysis are used to measure the relationship between the dependent and independent variable. Analysis shows that abusive supervision has positive impact on emotional exhaustion, employee workplace deviance and employee turnover. In this, understanding the contextual factors of abusive supervision gives researchers and practitioners important insights into the procedure. Employees’ mental health and job satisfaction are affected due to Abusive Supervision. Abusive supervision are more likely to act out towards co-workers in an abusive manner suggests that these employees can make a toxic environment more toxic. This study investigated that the positive effects of abusive supervision of subordinates on Employee Workplace Deviance, Emotional Exhaustion and Turnover Intention within the service-based organization of Pakistan. Our empirical results revealed that abusive supervision significantly effects on Employees Workplace Deviance, Emotional Exhaustion and Turnover Intention at the workplace.

Key words: Abusive Supervision, Emotional Exhaustion, Employee Turnover, Employee Workplace Deviance.

Author contributions: The authors have materially participated in the research and in article writing.1. Conception, Study design, data collection& processing, critical review.2 & 4 Conception & study design, data collection & processing.3-4 Data Analysis and/or interpretation.3 Drafting of manuscript.4 Drafting of manuscript, critical review.